These Terms & Conditions govern your use of the Subastasjoyasyrelojes website and its services. By accessing or participating in our platform, you agree to comply with all rules outlined below. If you do not accept these terms, please discontinue using the platform.
1. Introduction
Subastasjoyasyrelojes provides an online auction marketplace for jewelry and related items. We act as an intermediary between sellers and buyers but do not own the items listed unless explicitly stated. All users must follow our rules to maintain a secure, fair, and transparent environment.
2. Eligibility
To use the platform, you must:
- Be at least 18 years old
- Provide accurate personal information
- Agree not to create multiple accounts or impersonate others
We reserve the right to deny or revoke access to any user who violates these terms.
3. User Accounts
Users must register to participate in auctions. You are responsible for:
- Keeping login details confidential
- Maintaining accurate information
- All activity performed under your account
If you suspect unauthorized access, notify us immediately.
4. Auction Rules
4.1 Bidding
- All bids are binding.
- Once placed, a bid cannot be withdrawn.
- Winning bidders are legally obligated to complete the purchase, including paying the final price plus the applicable buyer commission.
4.2 Reserve Prices
Some items may have a reserve price. If the reserve is not met, the seller is not required to complete the sale.
4.3 Seller Responsibilities
Sellers must ensure:
- All item descriptions are accurate
- Photos represent the actual item
- Items are authentic and legally owned
- Items are shipped promptly after payment
False or misleading information may result in account suspension and legal consequences.
5. Fees and Commissions
Both sellers and buyers pay commissions as part of our pricing model. Exact rates are displayed during listing and bidding.
All fees are final, non-refundable, and automatically deducted upon transaction completion.
6. Payments
Payments must be made using the approved payment methods displayed at checkout.
Failure to pay within the required timeframe may result in:
- Account suspension
- Cancellation of the winning bid
- Additional penalties
We do not handle cash transactions directly.
7. Shipping and Delivery
Sellers are responsible for securely packaging and shipping items. Buyers are responsible for providing accurate delivery information.
Delays or issues caused by shipping carriers are not the responsibility of Subastasjoyasyrelojes, though we will assist in coordinating communication when possible.
8. Disputes and Resolutions
If a dispute arises between buyer and seller, our team may mediate, but final responsibility lies with the involved parties.
We reserve the right to freeze accounts, withhold funds, or request additional information when investigating disputes or suspicious activity.
9. Prohibited Activities
Users must not:
- List counterfeit or illegal items
- Manipulate bids or participate in shill bidding
- Harass or defraud other users
- Interfere with platform operations or security
Any violation may result in immediate account termination.
10. Platform Ownership
All content, design, graphics, and features of the website belong to Subastasjoyasyrelojes. Users may not reproduce or distribute any part of the platform without written permission.
11. Limitation of Liability
Subastasjoyasyrelojes is not responsible for:
- Losses due to shipping delays
- Errors in user-provided information
- Third-party service failures (payment processors or carriers)
- Damages resulting from misuse of the platform
Use of the website is at your own risk.
12. Amendments
We may update these Terms & Conditions at any time. Changes take effect once published on this page. Continued use of the platform signifies acceptance of the updated terms.
13. Governing Law
All terms are governed by the laws of Spain. Any disputes shall be handled within the applicable Spanish jurisdiction.
14. Contact Information
For questions or concerns about these Terms & Conditions, please contact us:
Email: team@subastasjoyasyrelojes.com
Website: https://subastasjoyasyrelojes.com/