Privacy Policy

This Privacy Policy explains how Subastasjoyasyrelojes (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website and services. By accessing our platform, you agree to the practices described below.

We are committed to safeguarding your privacy and ensuring full transparency about how your data is handled.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you create an account, participate in auctions, or contact our support team. This may include:

  • Name and contact details
  • Email address
  • Billing and shipping information
  • Identification documents when required for verification
  • Payment information (processed by secure payment providers)

1.2 Usage Data

When you browse our platform, we automatically collect information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Interaction with auctions and listings

1.3 Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze website performance. You may disable cookies in your browser settings, though some functions may be affected.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify identity and prevent fraudulent activity
  • Facilitate bidding, buying, and selling
  • Process payments securely
  • Communicate updates, confirmations, and notifications
  • Improve platform performance and user experience
  • Comply with legal requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We only share your data with trusted partners when necessary, such as:

  • Payment processors
  • Shipping and logistics providers
  • Verification and compliance services
  • Technical service providers supporting platform operations

Each partner is required to follow strict data protection standards.

We may also share information if required by law or to protect our rights and users.

4. Data Security

We use advanced security measures to protect your information, including:

  • Encrypted communication
  • Secure payment gateways
  • Access controls and monitoring
  • Regular security audits

While we strive to protect your data, no system is completely immune from risk. We continuously update our practices to stay aligned with industry standards.

5. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data
  • Request corrections of inaccurate information
  • Request deletion of your account and personal data
  • Withdraw consent (for optional features)
  • Object to certain types of data processing

To exercise these rights, contact us at team@subastasjoyasyrelojes.com.

6. Data Retention

We keep personal data only as long as necessary for:

  • Providing our services
  • Meeting legal obligations
  • Handling disputes and preventing fraud

When your data is no longer required, it is securely deleted.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage users to review their policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or security practices. Any updates will be posted on this page with the revision date indicated.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, you can reach us at:

Email: team@subastasjoyasyrelojes.com
Website: https://subastasjoyasyrelojes.com/